Frequently Asked Questions
• Within what geographic areas does Transcyber offer their services?
» We are able to offer medical transcription services nationwide. Our medical billing system is setup to handle Ohio, Pennsylvania, New York, New Jersey, Vermont, and Massachusetts.
• How experienced is Transcyber, Inc.?
» We are a very experienced organization in both medical billing and medical transcription. Our transcritpion service has close to ten (10) years of experience and produces over 360,000 lines of transcription every month!
» Our billing service personnel have over 30 years of combined experience in billing within a variety of specialities including radiology, psychiatry, internal medicine, podiatry, pain management, and thoracic cardiovascular surgery, just to name a few.
• Which insurance carriers are you established with for medical billing?
» We are able to submit electronically to almost all major insurance companies to ensure the fastest possible collection!
• Where are reimbursements sent?
» A lockbox is highly recommended.
• What are the hours of operation and the best way to contact Transcyber, Inc.?
» Transcyber is available for sales or customer support Monday through Friday from 9:00AM to 5:00PM Eastern Standard Time. Please feel free to contact us via phone, fax, or email at the following:
Phone Toll Free: 877-586-1616
Phone Local: 330-572-0645
Fax: 330-572-0643
Email: support@transcyber.com